July 2024
This month, we have some exciting updates and offers that you won’t want to miss. First up, we’re rolling out an enhanced GP lookup feature for your new E-App, to make your job a little bit easier. There’s also only a month left to take advantage of our 3-months' free and extra 10% commission offers (ending late August) – and don’t forget, we’re closing out NPS survey submissions for the Customer engagement initiative 2024 next week. You can also read on to find out more about the new relief offer to support those affected by flooding in Wairoa and Heretaunga Ward in Hastings. This is your July update.
June 2024
Your voice matters to us, and we’re always proud to bring you news that reflects that. This month, we have several updates to share that were directly motivated by your feedback. From the recently enhanced E-App platform to the new improvements we’ve made to Monthly mortgage repayment cover and mandatory medical limits for BMI, your input has been invaluable in shaping our latest initiatives. Read on to learn more about these enhancements, get the latest updates from your Adviser council, enter for the chance win a $300 gift card and more. This is your June update.
May 2024
Our new Chief Insurance Officer, Niall McConville, recently flew in from Melbourne, carrying in his luggage 25+ years of experience, a wealth of insurance knowledge and big plans for his role at Fidelity Life. Niall will be heading up our New Business, Underwriting, Service and Claims teams, following changes in the executive suite which have also seen Bronwyn Kirwan take on Propositions and Marketing in her new role as Chief Commercial Officer. In this issue of On point, we get up close and personal with Niall. You can also find out what’s happening in the Professional pathways programme, get in-to-win by completing a new survey, and catch up with some handy reminders about our latest initiatives. This is your May update.
April 2024
As part of our continued commitment to you, our adviser community, we’ve been working hard to bring you new initiatives that are designed to enhance your experience of doing business with us. In this month’s issue of On point, we’re celebrating the launch of our new suite of professional development programmes with Adviser edge, and giving you some handy reminders about events and promotions. This is your April update.
March 2024
We’re back with another collection of news, reminders and offers to help you stay informed and take advantage of our latest resources. In this issue, we're celebrating our recent Practice manager summit and gearing up for what will be a huge Engage 2024 – plus you can check out our extended No policy fees for life* offer, download our Advice for good social assets, and check out some important updates and reminders. This is your March update.
February 2024
Welcome to our first newsletter of the year. We’re committed to continuing to fulfil the commitments we made last year, and we have some exciting new initiatives to share with you too. The year’s off to a great start. Earlier this month, we held our inaugural Practice manager summits in Christchurch and Wellington to a warm reception, with Auckland soon to follow. We’ve also introduced a new dedicated Adviser services team to help you do business with us more easily – more on that below. You can also read about our latest Outward Bound course recipients, express your interest in our new E-App and our Professional pathways programme, learn how to take advantage of our latest product enhancements, and more. This is your February update.
December 2023
It’s been wonderful connecting with many of you over the last couple of months. Since I joined the company in October, I’ve had the pleasure of hitting the road and meeting over 150 members of our Adviser community across New Zealand.
November 2023
As we near the end of 2023, we’re not slowing down with our commitment to deliver new features, clear communication and improved service for you and your customers. In this issue you can read about our brand-new Working together guide, register your interest for Adviser edge, see our new transparent turnaround times and more. This is your November update.
October 2023
With Engage 2023 (and all its exciting announcements) in the rear-view mirror, we hope one thing is clear: we’re lifting our game for you. We’re committed to doing better by you, our adviser community – now it’s time for us to deliver. In this issue we’ll be highlighting some of the steps we’re taking to make your life easier. You can read about our range of new adviser-first features, learn more about Adviser edge, and see us stick to our promise of showing you service turnaround times. This is your October update.
August 2023
This month we’re celebrating our inaugural Career connect graduates, reflecting on our first year of sponsorships, and bringing you some key news from around the business. This is your August update.
July 2023
Changes in direct debit transactions, a 2-min video guide to finding renewal info and another awesome experience from an adviser on Outward Bound - there’s plenty happening this month. Here’s your July update.
June 2023
What a wild, wet and busy month it’s been! Before we jump into it, a big congrats to Annette Arnold and Maryann Pratt, our two latest advisers to complete the 5-day Outward Bound Realise your potential course. Here’s our updates for the month.