We’ve launched some improvements to our new business underwriting requirements.
The key change is significantly higher non-medical limits on lump sum covers meaning customers can now apply for higher cover amounts without the need for medical evidence and testing. Other improvements include:
• Simpler medical codes to make things easier and faster.
• Removal of the broad COVID-related financial restrictions on Income Protection and Key Person cover.
These changes are the result of our new agreement with global reinsurer Gen Re.
We’ve added more helpful content to Mark it. Our plain-English templates and how-to guides support your established communication channels and provide a baseline of good practice. Simply download and tailor to your business.
Explore Mark it.To help you easily reach the right team for your needs, we’ve created a key contact list. It outlines the types of queries each team can assist with and Business managers across the country.
Check it out.We are aware that the ‘Temporary Free Cover’ certificate is currently missing in the E-Applications documents. We’re working to resolve this issue.
Despite its absence, customers who join via E-Applications remain entitled to the ‘Temporary Free Cover’ benefit whilst their application is being assessed. Please communicate this to your customers. If they require more information, guide them to page 27 on the application form.
Last month we communicated some recent changes to our application forms.
Here’s a snapshot of changes we’ve made:
Have a question? Get in touch with your BM.
From 20-July you’ll be able to pre-order new printed application forms ahead of the 1-August print release from SCG.
As always, digital forms are available to download from Adviser hub.
As we near the end of 2023, we’re not slowing down with our commitment to deliver new features, clear communication and improved service for you and your customers. In this issue you can read about our brand-new Working together guide, register your interest for Adviser edge, see our new transparent turnaround times and more. This is your November update.
As we near the end of 2023, we’re not slowing down with our commitment to deliver new features, clear communication and improved service for you and your customers. In this issue you can read about our brand-new Working together guide, register your interest for Adviser edge, see our new transparent turnaround times and more. This is your November update.
With Engage 2023 (and all its exciting announcements) in the rear-view mirror, we hope one thing is clear: we’re lifting our game for you. We’re committed to doing better by you, our adviser community – now it’s time for us to deliver. In this issue we’ll be highlighting some of the steps we’re taking to make your life easier. You can read about our range of new adviser-first features, learn more about Adviser edge, and see us stick to our promise of showing you service turnaround times. This is your October update.
This month we’re celebrating our inaugural Career connect graduates, reflecting on our first year of sponsorships, and bringing you some key news from around the business. This is your August update.