August 2023
On point

August 2023

This month we’re celebrating our inaugural Career connect graduates, reflecting on our first year of sponsorships, and bringing you some key news from around the business.

This is your August update.

Important bank rule changes.

Earlier this year, New Zealand banks announced that they’d now be processing domestic online payments 7-days a week, 365-days a year. In addition to 7-day processing, the rules around processing of Direct Debits have also changed.

Read more.
Graduates On Point

Congratulations to our first graduates.

This month, we congratulate the first 11 Career connect graduates and welcome them to the industry.

We also announce the 7 scholarship recipients for the July intake of Career connect.

Find out more.
Engage On Point

We're on the countdown to Engage 2023 - our annual adviser conference!

The sold-out event is held in Christchurch and Auckland next month - if you haven't secured your place, reach out to me about joining the waitlist.

Sponsorships On Point

The difference a year makes.

It’s been a terrific 12-months as we’ve had the chance to support Outward Bound and Bellyful through our sponsorship.

A huge thank you to everyone who got involved – check out our celebration video to see what we achieved together.

See the impacts.
Top Conditions On Point

TPD claims: the latest trends.

Did you know that Fidelity Life paid $6.4m in all claims for TPD policies between 1-July 2021 and 30-June 2022?

For more stats, check out the full video.

Watch the video.

Remember, the Adviser council would love to hear your feedback.

Got some input that you’d like to run by our Adviser council? Get in touch at advisercouncil@fidelitylife.co.nz.

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July 2024

This month, we have some exciting updates and offers that you won’t want to miss. First up, we’re rolling out an enhanced GP lookup feature for your new E-App, to make your job a little bit easier. There’s also only a month left to take advantage of our 3-months' free and extra 10% commission offers (ending late August) – and don’t forget, we’re closing out NPS survey submissions for the Customer engagement initiative 2024 next week. You can also read on to find out more about the new relief offer to support those affected by flooding in Wairoa and Heretaunga Ward in Hastings. This is your July update.

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June 2024

Your voice matters to us, and we’re always proud to bring you news that reflects that. This month, we have several updates to share that were directly motivated by your feedback. From the recently enhanced E-App platform to the new improvements we’ve made to Monthly mortgage repayment cover and mandatory medical limits for BMI, your input has been invaluable in shaping our latest initiatives. Read on to learn more about these enhancements, get the latest updates from your Adviser council, enter for the chance win a $300 gift card and more. This is your June update.

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May 2024

Our new Chief Insurance Officer, Niall McConville, recently flew in from Melbourne, carrying in his luggage 25+ years of experience, a wealth of insurance knowledge and big plans for his role at Fidelity Life. Niall will be heading up our New Business, Underwriting, Service and Claims teams, following changes in the executive suite which have also seen Bronwyn Kirwan take on Propositions and Marketing in her new role as Chief Commercial Officer. In this issue of On point, we get up close and personal with Niall. You can also find out what’s happening in the Professional pathways programme, get in-to-win by completing a new survey, and catch up with some handy reminders about our latest initiatives. This is your May update.

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April 2024

As part of our continued commitment to you, our adviser community, we’ve been working hard to bring you new initiatives that are designed to enhance your experience of doing business with us. In this month’s issue of On point, we’re celebrating the launch of our new suite of professional development programmes with Adviser edge, and giving you some handy reminders about events and promotions. This is your April update.

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