Fidelity Life offers premium relief to drought-affected customers.

Media release

24 April 2024

New Zealand’s largest locally owned and operated life insurer, Fidelity Life, is extending a helping hand to its customers affected by drought in many areas around the country.

To date, the Government has declared medium-scale adverse events due to drought in Northland, Taranaki, Manawatū-Wanganui (including Tararua), Horowhenua, Wairarapa, Marlborough, Nelson, Tasman, Canterbury and Otago.

From today, Fidelity Life customers who are facing financial hardship as a direct result of the droughts in these regions can apply to have their premiums temporarily waived for up to 3-months, with the potential to extend for up to a further 3-months, without affecting their insurance protection.

Fidelity Life’s Chief Commercial Officer, Bronwyn Kirwan, says the company feels for these communities, especially those who are still recovering from last year’s extreme weather events.

“We’re here to protect New Zealanders’ way of life and that means being there for our customers through the good times, and the bad. It’s been a tough couple of years for our rural communities, with many still dealing with the aftermath of the 2023 flooding and Cyclone Gabrielle. We hope this offer helps our customers get through this challenging time, with one less concern on their mind.

“Our hearts go out to all those affected up and down the country, and we encourage our customers in these areas who are facing financial hardship to reach out to their adviser and see how we can help.”

To access the special relief offer Fidelity Life customers in these drought affected regions should contact their financial adviser or Fidelity Life on assistance@fidelitylife.co.nz.

For more information customers should visit https://fidelitylife.nz/drought-relief/ and advisers should visit https://advisers.fidelitylife.co.nz/drought-relief/.

“In challenging times like this it’s important that New Zealanders keep their cover in place, as it can bring peace of mind and a financial safety net amidst so many uncertainties. This offer is a small way we can relieve some of the pressure our customers might be facing,” Kirwan concludes.