Premium relief for Queenstown, Gore and Southland customers.
Our thoughts are with customers impacted by the recent weather events in Queenstown, Gore and Southland. To show our support during this time, we’ve developed a special relief offer for customers suffering from financial hardship.
What's available for customers.
For Fidelity Life customers who have been severely impacted by the recent weather events in Queenstown, Gore and Southland and are facing financial hardship as a result, we have a special relief offer - we’ll waive their premiums for up to 3-months whilst keeping their cover in place.
For full details, including eligibility criteria and terms and conditions, read our overview.
Queenstown, Gore and Southland financial offer.Reach out for assistance.
If you have customers who have been impacted by the Queenstown, Gore and Southland weather events, please talk to your BM or reach out to us at assistance@fidelitylife.co.nz.
If you have a customer facing financial hardship but not eligible for this offer, remember we have other options to help keep their policy in place while they get back on their feet. Get in touch with your BM or assistance@fidelitylife.co.nz for more detail.