Fidelity Life offers a helping hand to flood-affected Hawke’s Bay customers.

Media release

10 July 2024

Fidelity Life is offering a helping hand to its Hawke’s Bay customers affected by the recent floods in Wairoa and Hastings’ Heretaunga Ward.

From today, Fidelity Life customers who are facing financial hardship as a direct result of the flooding in these areas who are eligible can apply to have their premiums temporarily waived for up to 3-months, with the potential to extend for up to a further 3-months, without affecting their insurance protection.

Fidelity Life’s Chief Commercial Officer Bronwyn Kirwan says the company really feels for these hard-hit communities, who are dealing with repeated weather-related events. 

“We’re here for the good of New Zealand and that means being there for our communities when they need us. We hope this relief offer helps Fidelity Life customers in Wairoa and Heretaunga Ward get through these challenging times, with one less thing to worry about."

“Keeping your insurance cover in place, especially during tough times, is so important, as it provides peace of mind and a financial safety net when the unexpected happens. This relief offer is a small way we can relieve some of the pressure our customers might be facing.”

To access the relief offer Fidelity Life customers should contact their financial adviser or Fidelity Life on assistance@fidelitylife.co.nz.

For more information customers should visit https://fidelitylife.co.nz/flood-relief-june-2024/ and advisers should visit https://advisers.fidelitylife.co.nz/flood-relief/.