FMG Customer engagement initiative 2024. (1)

Survey submissions are now closed.

Introducing the Customer engagement initiative 2024 – our exciting initiative for advisers, recognising good customer outcomes.

Our aim is to lead the market, working alongside you, our adviser network, to deliver good customer outcomes. This initiative complements our existing customer satisfaction initiatives by measuring and recognising advisers for delivering outstanding outcomes for customers.

Check out what past advisers thought of the Customer engagement initiative 2020.

Watch the video.

Terms and conditions.

Registered for the Customer engagement initiative 2024 and want to know all the details? You can find the terms and conditions here.

If you're an FMG adviser, click here instead.

The 2024 Customer engagement forum.

The 25 advisers who have registered and achieve the highest NPS scores will be invited to attend the 2024 Customer engagement forum.

The forum will be hosted from 19-21 September 2024 in the beautiful Bay of Islands, at a world-renowned luxury resort and golf course.

Learn more about the forum.