Annual product re-accreditation.

Annual product re-accreditation.

Get started with your Fidelity Life product re-accreditation – Here’s how.

Our 2025 product re-accreditation is designed to keep the programme relevant, efficient, and focused on what matters most.

The re-accreditation process sets out a strong foundation of knowledge, ensures you’re fully up to speed with our latest offering and product enhancements, and it’s an opportunity to reinforce your professional standing, demonstrating to customers you’re aligned with industry best practice by ensuring you meet your ongoing professional development obligations under standard 9 of the Code of Professional Conduct for Financial Advice Services.

Remember, re-accreditation is not optional – it’s an important part of your distribution agreement and key for maintaining your knowledge, competence and skill, and your relationship with us.

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What re-accreditation involves.

Annual product re-accreditation consists of a series of multi-choice questions. The session should take between 30-60 minutes.

If you need to save and come back to complete at another time, you can do so.

You have until 13-October 2025 to complete.

Resources to support your re-accreditation.

Factsheets – We've developed factsheets offering a quick overview of product benefits and features.

Access factsheets.

Policy wording documents - These documents will give you the in-depth product detail needed to confidently complete your re-accreditation.

View policy wordings.

How to get started.

On 16-July an email invitation with all the necessary links and details was sent to all advisers.

If you haven’t received this email, or if you’re not sure how to proceed, here’s a reminder.

  1. Please click here to log into LearningHQ and complete the 2025 re-accreditation.

  2. Sign in with the email you provided us as a contact, and your Microsoft password. When you’re asked for a password, it’s the password that’s linked to your email account, not your Fidelity Life password.

Remember to review our Privacy statement to ensure you understand how we’ll use your personal information and keep record of your re-accreditation.


Top tip! This is also a great time to check we have all your contact details correct.


You have until 13-October 2025 to complete.

Need more help?

If you need any assistance logging in, please contact our Adviser training team at advisertraining@fidelitylife.co.nz

For any other queries or would like to sign up to our product training sessions, please reach out to your Business manager – they’ll be happy to help.

Frequently Asked Questions.