Fidelity Life offers helping hand to flood-hit Dunedin and Clutha customers.
Spark has today announced that Fidelity Life, New Zealand's largest locally-owned life insurer, is working with Spark to implement a data governance strategy.
Here at Fidelity Life our strong focus on conduct and culture is aimed at ensuring Kiwis have confidence and trust in both us and the advisers we work with.
We want to see more Kiwis seeking independent advice and insurance protection. Hopefully we’ll start to close NZ’s under-insurance gap, too.
Given this, it’s timely to remind you about the FMA’s Guide to Good Conductwhich provides principles-based guidance on how the FMA views conduct.
What does good conduct mean?
The guide summarises the FMA’s expectations about what licenced financial services providers should demonstrate to customers, focusing on five key areas:
We recommend you give it a re-read to make sure your business has a real focus on good conduct.
We also expect you to continue to disclose remuneration and incentives in accordance with legislation, and in a way that’s clear and easy for customers to understand.
Got any concerns?
Please let your Business Manager or Business Account Manager know about any conduct and culture risks and issues related to Fidelity Life that you’re aware of.
As always, thanks for your ongoing support.
Kind regards,
We’re committed to a model where customers’ interests come first. We’re here for the long term and focussed on a sustainable and successful future, with the customer at the centre of everything we do.
Spark has today announced that Fidelity Life, New Zealand's largest locally-owned life insurer, is working with Spark to implement a data governance strategy.
Spark has today announced that Fidelity Life, New Zealand's largest locally-owned life insurer, is working with Spark to implement a data governance strategy.
Fidelity Life announces an extension to their 3-months premium free special offer. The offer has been extended until 31 December 2024 and will see new customers not paying any premium for the first 3 months of their policy.
Here for the good of New Zealand, Fidelity Life is offering a helping hand to its Hawke’s Bay customers affected by the recent floods in Wairoa and Hastings’ Heretaunga Ward.