Get to know your Fidelity Life group insurance team.
Our group life team provide comprehensive support for all group insurance-related queries. We are your point of contact for all things group and will always connect you to the right people within our business to support you, whether that be new business, underwriting or claims.
For general group insurance inquiries, please reach out to us here. One of our team members will get back to you promptly.
Dedicated Group Insurance Consultants (GIC’s).
Each adviser with an active Fidelity Life group insurance policy is appointed a GIC, who will manage your portfolio of clients. Your GIC is the go-to point for most queries, and your key link to our business.
GIC’s assist advisers at every stage, including:
- Adviser onboarding and training
- Coordinating new business quotes
- Policy renewal/maintenance
- Claims and underwriting support
- Continuation option support
Find out a little bit more about them below.
Head of group, business development & pricing support.
With Anita leading the team and overseeing all key aspects of the group offer as the Head of Group Life, she is supported with business development and pricing with Kylie and Mia.
Kylie can help support advisers with:
- New business quotes
- Benefit design changes for existing business
- Group product training
- Support with business development strategies
- Industry insights
- Feedback around our products and pricing
To support this, Mia will endeavour to issue all standard quotes within 5 working days of receipt.
Where non-standard terms are requested or for high value premiums over $500K, additional levels of sign off are required and we will endeavour to issue terms as soon as possible.
If you would like to know the status of a quote you have requested send Mia an email and she also supports the GIC’s with pre-renewals, underwriting requests and claims.
Find out a little bit more about them below.