Fidelity Life turnaround times.

Fidelity Life turnaround times.

Our monthly turnaround times for New business, Underwriting and Call centre interactions are here for all to see.

Figures last updated 31-July 2025.

Why are we sharing this information?

We believe that sharing our turnaround times will enable us to be transparent, accountable and dedicated to continuously improving our service to you, our advisers. 

Please see below the average turnaround times for new business and underwriting to process a policy for July 2025.