Community voices
A path to better understanding our cultural communities.
We know there's more we need to do to better to help foster a more inclusive and diverse industry that more evenly reflects our multicultural and diverse community. The first step is finding the right voices to help us understand differing customer needs across a range of cultural communities here in Aotearoa New Zealand.
We need your help.
We want to establish a number of Adviser community groups, made up of advisers who are either part of a cultural community (see below), or are actively engaged in serving customers within this community.
Our goal is to learn and gain deeper insights from you, into how your customers experience the life insurance journey, and to identify future opportunities for how we can better serve our New Zealand community.
Who we are looking for.
Depending on demand and interest, we’re looking to create Adviser community groups for the following communities:
- Chinese
- Filipino
- Indian
- Māori
- Pasifika
What's involved.
We will hold an in-person workshop at our offices in Auckland.
- One workshop for each key adviser community group.
- Up to 10 participants in each workshop + the facilitator.
- 5-hour workshop followed by drinks and nibbles for 1 hour. So, 2.5-hrs in total.
- Workshops will be in the afternoon of 19,20,26 & 27-May.
- After the initial workshop we will look to use the Adviser community group to test ideas and concepts.
Your community matters. Your voice is invaluable.
We’re committed to listening and to learning from you, to help us understand more about your community or the community you serve. With your insights, we want to identify opportunities for serving our diverse community, even better.