Supporting our advisers with Cancer companion.
Personalised support that equips you to navigate your diagnosis with control, confidence and care.
What does it do?
Cancer companion complements your existing treatment plans with a holistic, evidence-based approach, giving you options to formulate a lifestyle response, access world-leading cancer specialists and be supported through one-on-one counselling.
We’re working in partnership with Osara Health and Teledoc Health to bring this to you.
How does it help?
• Cancer Coach. Helps you take control of your health and lifestyle response offering you support via a dedicated Osara Health Coach.
• Second Medical Opinion. Helps give you confidence by connecting you to world-leading cancer specialists.
• Mental Health Support. Gives care and attention to your wellbeing with one-on-one therapy sessions.
Tell more more.
Cancer Coach.
Get one-on-one support and personalised education from a dedicated Osara Health Coach. Your Coach will motivate and empower you to take action and make decisions on lifestyle factors such as sleep, diet, exercise and mindfulness by introducing you to real-world coping strategies.
The Osara Health app assists you to track your symptoms and monitor your responses to treatment, so these can be shared with your doctor.
Connect with the community app feature to access articles and learn from others who have also experienced a cancer diagnosis and what’s helped them.
Second Medical Opinion.
Global experts review your medical information and provide assessment of your diagnosis and treatment plan.
You’ll be connected to the Teledoc Health network of world-leading cancer specialists, who’ll provide an easy-to-understand report to be shared with you and your treating doctors.
Mental Health Support.
Teledoc Health’s network of New Zealand-registered mental health professionals provide you fast, confidential, virtual therapy in the comfort of your own home.
The one-on-one therapy sessions help you deal with the stress and uncertainty of what you’re now facing and provide practical strategies to help deal with the mental load.
Therapy sessions give you time to ask questions, communicate your emotions and have someone to talk to and listen.
You’ll have access to 3 sessions in total and be able to access your first within 10-business days of your intake call.
Access Cancer companion.
If you have a current distribution arrangement with Fidelity Life, and you or an immediate family member has a cancer diagnosis, you or your immediate family member who has cancer, can click the link below to enrol.
Immediate family members are defined as an adviser’s spouse or partner (including civil union and de facto relationships) living in New Zealand and the following:
• biological or adoptive parents, children or siblings
• step-parents and step-siblings, provided they have lived as part of the family unit for a predominant period of the person's life
but expressly excludes spouses, civil union partners, and de facto partners of any of the above listed family members.
Please see the Terms and Conditions for more information on eligibility criteria.
Supporting the support people with Cancer Caregivers.
Cancer Caregivers is another service offered by Osara Health, which provides you with support while supporting someone else going through a cancer journey. Click below to find out more.
*information provided on this link relates to customers of Fidelity Life and shall apply to advisers with any necessary modifications.
Meet Vaughan.
In 2023, Vaughan was rushed to hospital with a bladder infection which turned out to be stage-4 cancer. His wife Leigh had also recently been diagnosed with throat lymphoma for the 2nd time. It was a hard year for them both.
Having an eligible inforce trauma cover gave them access to Cancer companion and the right support when they needed it most.
Watch Vaughan's heartfelt story.Frequently asked questions.
-
Cancer companion is available to any adviser and their immediate family members if the adviser has a current distribution arrangement with Fidelity Life and they or an immediate family member has a cancer diagnosis.
Immediate family members are defined as an adviser’s spouse or partner (including civil union and de facto relationships) living in New Zealand, and the following:
• biological or adoptive parents, children or siblings
• step-parents and step-siblings, provided they have lived as part of the family unit for a predominant period of the person's lifebut expressly excludes spouses, civil union partners, and de facto partners of any of the above listed family members.
If you’re not sure, get in touch with your Business manager to see who is eligible.
Advisers and immediate family members who apply are required to be:
• 18+ to use the ‘Cancer Coach’ and ‘Mental Health Support’ services.
• Living in NZ to use the ‘Mental Health Support’ service. -
If you meet the eligibility criteria, there is no additional cost to participate in Cancer companion.
-
Osara Health and Teladoc Health are experts in the fields of digital oncology and telehealth. They’re a trusted pair of hands helping us deliver this to you and your families, helping to empower your or their cancer journey.
-
Osara Health will hold information of the applicant, in line with their privacy policy. All applicants will be asked to read and agree to their privacy policy as part of the enrolment process. Should the applicant wish to access the Teladoc Health services, Osara Health will share the information with them.
-
If you have a current distribution arrangement and either you or an immediate family member has a cancer diagnosis, follow the steps below.
1. Please click on this link to enrol or share it with your immediate family member.
2. The applicant’s name and contact information (and their connection with the adviser and the advisers details, where relevant) will be shared with Osara Health. Should you wish to access the Teladoc Health services, Osara Health will share this information with them.
3. Osara Health will contact the applicant, at a time they choose, to discuss Cancer companion in more detail. Each applicant will decide what’s right for them and where they want to start. -
Cancer Caregivers is another service offered by Osara Health, which provides you with support while supporting someone else going through a cancer journey. Click here* to find out more.
*information provided on this link relates to customers of Fidelity Life and shall apply to advisers with any necessary modifications.