Terms and conditions

These terms and conditions (Terms) apply to all persons (the Participant, you and your) who participates in the Fidelity Life Adviser Edge Study Tour (Study Tour) run by Fidelity Life Assurance Company Limited (Fidelity Life, we, us and our). The details of the Study Tour are set out in more detail in your welcome pack and itinerary. By registering for and/or attending the Study Tour, you are deemed to have accepted these Terms.

1. Registration

1.1 Each Participant will register for the Study Tour via the link contained in the welcome email. Fidelity Life accepts no liability for any registrations not properly completed or received.

1.2 A delegate fee of $1,750 (plus GST, if any) per Participant is payable as a contribution towards the costs of facilitating the Study Tour. The delegate fee is to be applied towards services to be physically provided in Australia.

1.3 Your delegate fee covers your participation in the Study Tour and will be invoiced to you together with costs for flights, travel, and accommodation by C&I Travel Specialists and must be paid by the due date and prior to commencement of the Study Tour. No additional costs are included unless stated and you are liable for all room incidentals, additional services and meals, insurance, and all other expenses you incur.

1.4 There are a limited places available on the Study Tour and by registering you are committing to attend. Once your enrolment has been confirmed, any fees and/or costs cannot be refunded to you, either in full or in part.

2. Expectations and Outcomes

2.1 Fidelity Life facilitates lectures and training sessions for the Study Tour but gives no warranties in respect of any aspect of the Study Tour or content and does not accept any responsibility or liability for reliance by you or any person on any aspect of the Study Tour and/or any materials provided.

2.2 Every effort will be made to adhere to the published itinerary. Occasionally, circumstances beyond our control will force changes, amendments or modifications to the Study Tour and its inclusions. Fidelity Life reserves the right to alter a speaker if deemed necessary.

2.3 Special dietary requirements must be advised to us in advance.

3. Liability

3.1 You expressly agree that Fidelity Life and its related entities and each of their respective legal representatives, directors, agents, employees, contractors and officers shall not be liable for any loss, injury or damage of any kind whatsoever suffered directly or indirectly by any person, possession or property in connection with the Study Tour or any other activities of Fidelity Life, for any reason whatsoever, no matter how that loss, injury or damage was caused.

3.2 Without limiting clause 3.1 above, Fidelity Life does not assume any responsibility or liability for stolen, lost or damaged personal property of any kind, in any circumstances related to the Study Tour or otherwise, whatsoever.

3.3 You agree to indemnify Fidelity Life for any actual, incurred and direct losses, damages, costs and expenses incurred arising out of non-compliance with any reasonable rules, guidance or instructions provided by any Fidelity Life or venue representative in the course of the Study Tour.

3.4 Fidelity Life is not responsible for services provided by independent suppliers. Claims must be made against the relevant third party.

4. Participant’s Obligations

4.1 Each Participant must have a current Fidelity Life Distribution Agreement with us to be eligible to participate in the Study Tour.

4.2 On completion of the Study Tour, we recommend that each Participant makes a publicly available disclosure statement to all its customers in the following terms:
“As part of my commitment to ongoing professional development, I have completed Fidelity Life Adviser Edge Study Tour, an expert-led initiative designed to enhance my competence, knowledge, and skills, which includes workshops, lectures and training sessions run by the Melbourne Business School and some of Australia’s leading business leaders, advice firms and consultants. The Study Tour is compliant with professional standards and does not include any incentives that could influence my advice.”

4.3 You are required to attend all sessions, co-operate with all instructions given and complete all the training modules. If you experience illness or other personal difficulties which may affect your attendance or performance, you should discuss this with us at the earliest opportunity.

4.4 You will not do anything while participating in the Study Tour which brings or would be likely bring us or our brand into disrepute.

5. Marketing and Promotion

5.1 We have the right to use your name and images obtained in relation to your participation in the Study Tour for promotional purposes and these materials will remain our property.

5.2 You agree that, after your participation in the Study Tour has concluded, we may contact you to explore opportunities for you to share your experience. You will have the option to participate in events hosted by us to celebrate and promote the Study Tour. This may include, without limitation, speaking engagements, writing articles, and taking part in interviews and media stories, by mutual agreement.

6. Cancellation Policy

6.1 If you are no longer able to attend the Study Tour, you must notify Fidelity Life in writing by giving no less than thirty (30) business days’ written notice prior to the start date of the Study Tour (such notice can be given via electronic mail to adviseredge@fidelitylife.co.nz). Fidelity Life will acknowledge receipt of your notice via return electronic mail.

6.2 Fidelity Life reserves the right to on-charge any costs and expenses that it has or will incur in relation to your registration for the Study Tour where you fail to attend the Study Tour in whole or in part including any non-refundable delegate fee.

6.3 Fidelity Life reserves the right in its sole discretion, to cancel or postpone the Study Tour at any time for any reason. Where Fidelity Life decides to do so, it will give as much notice as reasonably possible.

6.4 Fidelity Life may also cancel or postpone the Study Tour in the case of a force majeure event which includes any circumstances beyond its reasonable control including (but not limited to) an Act of God, war, pandemic, epidemic, revolution or any unlawful act against public order or authority, an industrial dispute including strike or other labour disturbances, a governmental restraint, or where a state of emergency has been declared.

6.5 Fidelity Life will not be liable for any costs you incurred in relation to the Study Tour, in the case that the Study Tour is cancelled after your registration.

7. Use of Information Collected

7.1 All personal information will be collected, used, stored and disclosed in accordance with the Privacy Act 2020, and in accordance with our Privacy Policy which can be accessed here. The primary purpose for collection of the information is for administration of the Study Tour.

7.2 In connection with the preparation for the Study Tour, Participant information may be disclosed in our sole discretion to a third-party travel agent to assist our inhouse travel team in bookings and the event management of the Study Tour, including the booking of flights and accommodation, if you have requested these to be booked by us. By registering for and/or attending the Study Tour, you agree to receiving correspondence from a third-party travel agent appointed by us.

8. Tax

8.1 Other than any applicable GST, the Participant will be responsible for all tax, withholding, charge, rate, duty, sales tax or any similar tax imposed by any authority, together with any related interest, penalty, fine, expense and other statutory charge (together, Tax) in connection with the provision of the Study Tour.

8.2 You agree to indemnify Fidelity Life for any such Tax incurred by us arising out of your attendance of the Study Tour.

9. Miscellaneous

9.1 Fidelity Life reserves the right to change, suspend or cancel these Terms at any time by notice in writing to you.

9.2 All intellectual property rights in and to the Study Tour content and all materials distributed at or in connection with the Study Tour are owned by Fidelity Life. You may not use or reproduce (or allow anyone to use or reproduce) any such intellectual property (including any written content or materials) for any reason without the prior written approval of Fidelity Life.

9.3 All lectures and training sessions will be held in Australia.

9.4 These Terms are governed by the laws of New Zealand, and you submit to the exclusive jurisdiction of the courts of New Zealand.